Panasonic KX-NCS2301 Communication Assistant Supervisor 1-License – RFA

Panasonic KX-NCS2301 Communication Assistant Supervisor 1-License - RFA:

The Panasonic KX-NCS2301 Communication Assistant Supervisor 1 license pack helps to visually manage all group members within your organization. It is the perfect tool for team supervisors to monitor employees' call activities. The KX-NCS2301 features group reporting, agent management, statistical analysis and reporting of group call history.

Specifications:

Features:

• Communication Assistant Supervisor - 1 License Pack
• Visually Manages All Group Members Within Your Organization
• Perfect Tool for Team Supervisors to Monitor Employees' Call Activities
• Agent Real Time Reporting w/ Current Waiting Calls & Longest Waiting Time
• Agent Management
  - Rich Presence, Remote Log-In/Out, Remote Take-Over, & Conference
• Group Reporting
• Statistical Analysis
• Reporting of Group Call History

Will Not Work Without Phone System:

• Panasonic KX-NCP500 or KX-NCP1000