Nortel BCM Call Center Basic with 10 active agents paper software authorization code.
Auto Attendant can primarily greet callers, and play a different message based on your specifications. You can even be prerecorded and scheduled messages/greetings in advance for special holiday greetings and hours, etc. Up to 100 special holiday greetings can be scheduled in advance.
Nortel BCM Call Center Basic with 10 active agents paper software authorization code.
Auto Attendant can primarily greet callers, and play a different message based on your specifications. You can even be prerecorded and scheduled messages/greetings in advance for special holiday greetings and hours, etc. Up to 100 special holiday greetings can be scheduled in advance.